This year, e-commerce will change the retail game once again.  In the past, product descriptions, search engine optimization (SEO) and content marketing were the e-commerce giants.  While those e-commerce tools will remain important, new significant technologies will emerge in 2017.  The newest trends come from previous innovations.  New platforms including Chat Bots, Augmented Reality (AR) […]

Keep Your Millennial Customers by Engaging the Way They Want You To!

The way customer service is delivered has changed drastically since the introduction of the millennials in the workplace. It is no surprise that the largest and most educated generation in history is significantly different from their predecessors and demands more to keep up with the rapid acceleration of technology. Keeping Up Many companies fail when […]